Complaints in the peonymax.com online store are considered in two cases:
1. Lack of variety conformity.It is worth waiting for the second year of flowering of the plant, as in the first year the flower may differ significantly from the target flower.Please handle each complaint in the first place in a private message.
2. When the resulting root shows signs of disease or rot.Please contact us immediately and send photos.After 14 days from receiving the goods, the complaint will not be considered.
We are not responsible for the condition of the root that has already been planted by the client.We do not accept complaints about the size of the root.There is information about the number of meshes with each variety.